Are You Vat Exempt?

You may not need to pay VAT for your alarm purchase if the user of the alarm satisfies one of three criteria:.

For the purposes of determining VAT exemption, the user is eligible if:
•they have a physical or mental impairment e.g. blindness, deaf, registered disabled
•they have a medical condition that’s treated as chronic illness, e.g. COPD, heart condition, etc.
•they have a terminal illness

Being elderly but able-bodied, or being temporarily disabled, does not qualify for VAT exemption.

How Do I Claim VAT Exemption?
Simply tick the ‘Are You VAT Exempt?’ question on the final checkout page, when you see the drop down information all you need to do is enter the qualifying medical condition in the box below.

How Do I Know If I Qualify?
If you are in any doubt if you qualify under one of the three conditions above, please call us on 0800 061 0541 and we will be more than happy to assist.

For more information on VAT exemption, and eligibility, please visit the Government website here.

Note: Not all products are eligible for VAT exemption. See individual products for more details.