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Please note LARGE PRINT guidance 
and information is available by 
clicking here.


 

   Quiklinks

Discussion and 
    Debate Forum

Prevalence of elder   
   abuse within 
   institutions

World Elder Abuse     
    Awareness Day

Volunteers to join our
    helpline

Find out what other
   people think of local
   hospitals, hospices 
   and
   mental health 
   services. 
   (This takes you
   to another website, 
   not AEA)

Find out about the
   Dignified Revolution, a
   group of individuals 
   who want to improve 
   the care  
   of older people in
   hospital.  Click here.
   

Action on Elder Abuse
Welcome to our website

Who we are: 


Action on Elder Abuse (AEA) works to protect, and prevent the abuse of, vulnerable older adults.  We were the first charity to address these problems and are the only charity in the UK and in Ireland working exclusively on the issue today.  Consequently, when you provide support to us, or make a donation, you can be sure that it will be used exclusively on issues relating to elder abuse and nothing else.  Our work is fundamental to challenging elder abuse in the UK and we constantly need financial support to continue our activities.  Although we are as effective as many of the bigger charities, we receive only a fraction of their income.  Help us continue to make a difference.  There are a variety of options on the right for making donations to us, or click on the 'Support us/Make a Donation' link on your left to find out more.  Together we can end elder abuse.

We moved office on 1 July 2009 to bright new premises in Streatham, London SW16.  And it is taking slightly longer than we hoped to get our systems are up and running, so please bear with us.  We hope to have everything online shortly...and then we can start receiving emails once more. 

The helpline however is unaffected by all this, so continue to contact or refer as appropriate.

                                                                                                    

Project Work: Comic Relief funded projects

Unfortunately we have had to (temporarily) suspend the four projects funded by Comic Relief.  These include work on the Survivors Network, the Good Practice database, work with the Alzheimer's Society, and the Good Practice guidance for Care Homes.  Due to factors beyond our control there has been a delay in clearing and receiving the funding from Comic Relief.  We hope to have this resolved quickly but in the meantime, if this causes you any concern, please contact our Policy Manager Daniel Blake who will endeavour to assist you.  To find out more about these projects click here.

 
Margaret Haywood

The appalling decision by the Nursing and Midwifery Council to strike Margaret Haywood from the register of nurses, as a consequence of her cooperation with Panorama, has been rightly criticised by numerous individuals and organisations.  Her actions uncovered dreadful neglect and poor care of older people on an NHS ward, and also highlighted the failure of whistleblowing and complaints procedures to encourage other nurses to come forward and speak out.  Click here to read more.  
                                                      

The Safeguarding Adults Alliance 

brings together key organisations, including Mencap, Action on Elder Abuse, Alzheimer’s Society, the United Kingdom Home Care Association, Action for Advocacy, Irwin Mitchell solicitors, the School of Social and Health Care at Bournemouth University, Age Concern North Staffordshire, PAVA and the Beth Johnson Foundation.  Fifty three other organisations are associated members of the Alliance, together with a further six hundred and twenty one individuals.   Click here for the launch press release.  

         Click here for copies of No Secrets consultation submissions made
            by various organisations.  If you have made a submission and would 
            like it posted on our website, email it to our campaigns post box.

              


CONFERENCE: 
Personalisation and Safeguarding conference 
20 July 2009, Bloomsbury Hotel, London
 


The way in which social care services are being delivered is undergoing a tremendous transformation following the launch of the ‘Putting People First’ concordat.  The ‘personalisation’ agenda, which seeks to give choice 
and control to those people using services and their families, is the cornerstone 
of government policy and is intended to impact upon the care received by thousands 
of people.

Safeguarding is arguably enjoying its highest profile since the launch of The No Secrets guidance in 2000.  A ‘once in a generation’ review of the No Secrets guidance has been recently completed, and accountability for safeguarding work 
undertaken by local authorities has been subject to thematic review from CSCI.

However, as these agendas move forward, a number of taxing questions and debates remain.  Read more and obtain a   full programme and booking form by clicking here.

You can now find AEA on:


 

and if you want an insight into what's happening on a daily basis then follow our blog...

Just click on the logo's above to go to the relevant pages

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Make a donation right now.  Text the letters AEA to 84424 to donate £3 to our work or click here for more options.

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Keep up to date with what's happening on safeguarding and AEA.  Click here to read our blog.
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HEADLINES:

The Care Quality Commission (CQC) have issued consultation on changes to the way health and care services are regulated in England.  Click here to access the documents. 

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The Older People's Advocacy Alliance, in conjunction with AEA, have produced a report on lessons and findings from a benchmarking study on advocacy and safeguarding.  Click here for a copy of the summary.  Click here for the full report.

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The Deprivation of Liberty Safeguards are now in operation.  And AEA has joined up with  the National Autistic Society and the British Institute for Learning Disabilities to produce guidance on their operation.  Click here for a copy of the guidance for families and carers.  Click here for a copy of the guidance for you.

 

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The Panorama programme broadcast on Thursday 9 April raised serious concerns about the quality and reliability of domiciliary care services provided within the UK. 
Our News Release (available by clicking here) placed the responsibility for this situation very clearly with the Government, while still holding individual care staff and their employers responsible for their own actions.


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 Services we provide: 
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  Elder Abuse Helpline:


A primary service that operates across England, Ireland, Scotland and Wales is our generic helpline, which is open every weekday, from 9.00 am to 5.00 pm.  It has been operating since 1997,   Click here for more information

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Whistleblowing Helpline:

On 21 January 2009 AEA launched an independent whistleblowing helpline all staff, residents and relatives of Southern Cross Healthcare Care Homes.  Click here to watch the video of the launch.

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Helpline for Advocates

We've launched a specialist advice line to assist advocates in better addressing issues of abuse. 

Click here to download the information.

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Please donate by calling 020 8765 7000 or by simply sending an email by clicking here   With your support we can do much more to help older people facing abuse.  Together we CAN make a difference!


Campaigns we run: 

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Legislation to protect Older People and other Adults at risk of abuse...

        


T
he Government has challenged us all to justify why we need legislation to protect adults at risk of abuse, and we are throwing the challenge back.  

Right now we have laws to protect our animals but not our old people.  Can this be right? 
Read why this is happening, and join our campaign for change. More...
 


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A New Domiciliary Care Training Pack - The HomeFront.

This NEW training pack covers the difficult issue of abuse from the perspective of a domiciliary care worker.  Written in a format that allows it to be used in small patch-type meetings, or one hour bursts, it provides real-life scenarios of abuse and gives invaluable guidance on how to tackle it.  Click here for further information and an order form.

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Read what Tony Robinson, patron of AEA, says about elder abuse


Other Services and 
activities: 
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Good Practice database

The Safeguarding Adults Good Practice Project is funded by Comic Relief and managed jointly by AEA and the Practitioners Alliance for Vulnerable Adults.  The project is aimed at practitioners and others with a stake in Safeguarding adults.  Click here to enter

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Domiciliary care toolkit

AEA in conjunction with the United Kingdom Homecare Association have produced an Adult Protection toolkit aimed at Domiciliary Care Agencies.  Click here for more information.



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Considering a care home?

What to look for in a care home, how to protect yourself from abuse.  This important guide will assist you in choosing a care home.  Click here for more information.

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Training

With our extensive knowledge of abuse matters, and our equally in-depth understanding of both the care provider sector AND safeguarding/adult protection, we are uniquely placed to develop and deliver quality training packages that are relevant and effective.   Click here for more information 



Richard Briers, who has supported AEA

Read what Ivan Lewis, former Minister for Social care, said about AEA.

Donal McIntyre, who has supported AEA

 
 
©2006 Action on Elder Abuse Registered Charity No: 1048397       

 The legal bit