Who we are: How do we operate?

Our structure:

We are a multi-disciplinary membership organisation, and our members are drawn from health and social care services, regulators, policy makers, academics, and members of the public, including older people, their families and friends. Older people can become members of the charity at no cost.

We have a Board of trustees who meet at least five times each year, and who set the strategic direction of the charity, and our day to day operations are managed by the Chief Executive, with the support of Directors in each of the four UK nations.

Our approach:

We aim to prevent the abuse of older people by raising awareness; encouraging education; promoting research; and collecting and disseminating information.

We do this in a range of ways, by lobbying and working with statutory organisations and Governments, by making alliances with similar minded organisations to increase awareness and collaboration, by supporting individuals and their families, by working with the media to raise awareness, and by providing training and education.

We provide up-to-date information for our members through our Action Points newsletter; run conferences on elder abuse and related issues; give presentations to organisations, big and small; produce leaflets, resource materials and reports for practitioners and the public; and act as a resource for television, radio and the press.

Our services:

We also operate a confidential, freephone helpline, and provide the Elder Abuse Recovery service in three London Boroughs and (shortly) in Brighton. We are expanding both these services to all four nations of the UK.

Our funding:

We are funded exclusively through grants, donations, membership subscriptions and a ‘friends scheme’ whereby people make regular donations to our work. We receive no Government funding, and our voice is totally independent.

All of our resources go toward challenging elder abuse.


Additional Information


How do we operate?                                    Our staff

What are we doing                                       Our trustees

Our successes                                               Charity Legal Documents

Celebrities who support us


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